Privacy Policy

Keep your journal and trackers in the app. Manage the app lock, notifications and permissions in Settings. Your privacy choices are explained in the privacy policy.

Effective: FMC Software OÜ

This Privacy Policy explains how FMC Software OÜ (Harju maakond, Tallinn, Estonia; hereinafter “FMC Software OÜ”, “yuuvii”, or “we”) handles personal data in connection with the yuuvii mobile application (version 2.0 and later), the yuuvii.co website, and related digital services.

As the data controller, we are committed to upholding the highest standards of data privacy. For questions, contact [email protected] or [email protected].

1. Core privacy principles

Create an account with your email address, then choose the trackers you want to use.

Your journal, mood, cycle and tracker records, including saved step counts, are stored on your device. When account backup is available and you are signed in, the app also sends an encrypted copy to our servers to restore and merge your records.

  • Zero financial data: We never collect, process, or store credit card numbers, bank account details, or payment credentials. yuuvii Pro payments are processed by Apple or Google.
  • No ads or tracking SDKs: We do not display advertisements, collect advertising identifiers (IDFA/GAID), or use third-party analytics or behavioral tracking SDKs. Usage measurement runs on our own servers. We never sell, rent, or trade your data. RevenueCat, which the app uses only to manage yuuvii Pro subscriptions, is not used for advertising or tracking (section 7).
  • Full user control: You can export or permanently delete your account data directly from the app at any time.

2. Backed up to your account

Your journal, mood, cycle and tracker records, including saved step counts, are stored on your device. When account backup is available and you are signed in, the app also sends an encrypted copy to our servers to restore and merge your records.

  • Daily check-ins, selected mood states, and custom context tags,
  • Personal journal notes and streak statistics,
  • 7-day experiments and self-assessment test results,
  • Menstrual cycle logs, symptoms, and custom tracker data,
  • Reminder schedules and your app display nickname,
  • In-app PIN codes and biometric check tokens (Face ID / fingerprint checks occur entirely within your device’s secure hardware; we never receive biometric data and these are never part of the backup).

If you use Export journal, the app compiles an unencrypted file and passes it to your phone’s native share sheet. If device-level cloud backups (iCloud or Google Drive) are active, your phone may include this local sandbox in your personal backup. That backup belongs to your Apple or Google account; we have zero access to it.

Deleting the local journal does not delete the account backup. Deleting your account deletes that backup. Changes that have not reached the server cannot be restored after device data is lost.

3. Device permissions the app may request

  • Notifications (Optional): Daily reminders are scheduled locally on your phone. If you request a specialist, notifications alert you when an offer arrives. Notifications never contain journal entries.
  • Location (Optional, only while using the app): Used once to automatically fill in country and city on specialist request forms. Exact GPS coordinates are never stored or sent to us.
  • Motion and Steps (Optional): yuuvii reads your steps from your iPhone's motion sensor, so there is nothing to log by hand. See today's count, your last seven days and how close you are to your weekly goal.
  • Biometrics (Optional): Used strictly at the device hardware level to unlock the app.

You can modify or revoke these permissions anytime in your device settings.

4. Your account

You set up an account during first setup. It lets you sign in on a new device and is required before writing a request to an independent specialist. We collect:

  • Your verified e-mail address,
  • Your chosen display name,
  • If you set a password, only a cryptographic one-way salted hash of it (nobody, including our staff, can view your password).

Your journal, mood, cycle and tracker records, including saved step counts, are stored on your device. When account backup is available and you are signed in, the app also sends an encrypted copy to our servers to restore and merge your records.

In version 2.0.1, the journal and trackers do not require yuuvii Pro. For earlier store purchases, the purchase terms and the store's cancellation and refund procedures still apply. Deleting an account does not cancel a store subscription.

yuuvii Pro · 2.0.0

yuuvii Pro subscription: If you subscribe to yuuvii Pro, you buy it in the App Store or Google Play, and Apple or Google processes the payment. We never receive your card or bank details. To give you Pro access, the following are processed together with your account identifier:

  • The store product you chose (plan and period) and the store you bought it in,
  • Transaction and receipt data from the store, such as purchase, renewal and expiry dates,
  • Your subscription status (for example active, in a free trial, renewing or expired).

RevenueCat (section 7) receives this data to confirm your purchase with Apple or Google and sends your subscription status to our servers, which record your Pro access on your account. This processing is necessary to provide the subscription you bought (GDPR Art. 6(1)(b)). Your journal entries and tracker data are never shared with RevenueCat.

5. When you request an independent specialist and payment disclaimer

If you choose to submit a request for an independent mental health professional through Seansly, we collect:

  • Your name and phone number (shared only with the specialist whose offer you accept),
  • Country, city, requested topic, target individual, age group, session format, schedule, and optional budget,
  • Your written description of the issue,
  • A generic technical source category tag (e.g., “cycle calendar”; never any personal entries),
  • A push device notification token.

Your request is displayed to registered specialists on Seansly with your phone number hidden. Your number is revealed only to the single specialist whose offer you formally accept.

  • Independent Expert Fees: All financial arrangements, session fees, wire transfers, EFT/IBAN payments, or cash transactions between clients and independent experts take place directly between those two parties. FMC Software OÜ never collects session fees, handles no payments, takes no commission, and has no control over fee negotiations.
  • Disputes and Refunds: Because we are not a party to these payments, payment disputes, refund requests, non-delivery of services, and complaints about an expert are settled between you and the expert. We are liable in this context only as set out in section 9.

Specialist requests may involve health-related context and are processed solely based on your explicit consent (GDPR Art. 9(2)(a)). You may withdraw consent at any time by canceling your request or deleting your account.

6. Usage measurement

To understand which parts of yuuvii are used and to improve them, the app measures usage on our own servers. You manage it under Settings → Usage measurement.

  • General usage is on by default in apps installed from the App Store or Google Play. It records which screens and buttons you use and for how long, tracker and exercise screens included, so that we can see which features are used and how far people get in them. Self-check (questionnaire) screens are never part of it. Test builds, TestFlight and simulators are never measured.
  • Selections are off unless you turn them on. This adds that you made a selection inside those screens, such as a symptom, mood or answer choice; what you chose is never sent, only that a selection was made. Because these records can reveal topics you are interested in, they are measured only with your explicit consent (GDPR Art. 9(2)(a)).
  • Records contain fixed screen and control identifiers, durations, language, platform, app version, random session and event identifiers, and limited operation results. Your notes, measurements, health values, self-check answers, typed text, one-time codes and PINs are never included.
  • Records made after you sign in are linked to your account. Records made before that use a random guest identifier that expires after 24 hours and are not transferred to your account.
  • Only authorized yuuvii administrators can see these records, to evaluate how the product is used. Specialists never receive them; they are not used for advertising and are not shared with third parties.
  • General usage is based on our legitimate interest in improving the app (GDPR Art. 6(1)(f)). You can object at any time by turning it off.
  • Turning measurement off stops it on your device immediately and deletes the usage history linked to your account from our servers once you are connected. Your journal and tracker records are kept.

Wish box: Under Profile → Is something missing? you can tell us which part of yuuvii could be better. Only what you send reaches us: the area you picked, the sentence you wrote, the app language, app version and platform, linked to your account. These messages are read by authorized yuuvii administrators to decide what to build next; they are never shown to specialists or other people, never used for advertising, and are kept while your account exists and deleted with it. Sending a wish is voluntary and rests on our legitimate interest in improving the app (GDPR Art. 6(1)(f)). Please do not write health details or other personal information into a wish; the box is for the app, not for your records.

7. Infrastructure and subprocessors

We partner exclusively with trusted European and global infrastructure providers bound by strict Data Processing Agreements (DPAs):

  • Supabase (Database hosting, AWS eu-west-1, Ireland, EU): Encrypted account, backup, request and usage measurement storage,
  • Hetzner Online (Application servers, Nuremberg, Germany, EU): Web and platform hosting,
  • Resend (EU region): Authentication codes and transactional emails,
  • Apple Push Notification Service and Google FCM: Secure push delivery,
  • Apple (App Store) and Google (Google Play): Sale and payment of yuuvii Pro subscriptions, as independent controllers under their own terms and privacy policies,
  • RevenueCat, Inc. (USA): Subscription management; receives your account identifier, the store product, transaction and receipt data and your subscription status to confirm purchases and keep your Pro access up to date,
  • Cloudflare: DNS resolution and security.

International data transfers comply with EU Standard Contractual Clauses (SCCs).

8. What we never do

  • We do not sell, rent, or monetize your personal data.
  • We do not run third-party advertising or analytics trackers.
  • We do not train artificial intelligence models on your private data.

9. Data retention and deletion

  • Local data remains on your device until you wipe it or uninstall the app.
  • The account backup is kept while your account exists and is deleted the moment you delete your account.
  • Account and specialist request records are maintained while your account is active.
  • yuuvii Pro subscription records are kept as long as they are needed to provide your subscription and to meet our legal, accounting and tax obligations.
  • Raw usage measurement records are deleted after at most 30 days. Monthly summaries derived from them are kept while your account exists and are deleted when you turn measurement off or delete your account.
  • When you delete your account, your data is erased immediately from live databases and purged from encrypted system backups within 30 days.
  • Professional clinical records maintained by an independent specialist fall under their legal regulatory duties, outside our control.

10. Your privacy rights

Under the GDPR and global data protection regulations, you hold the right to:

  • Access, inspect, and receive a copy of your account data (Profile → Download my data),
  • Rectify inaccurate information,
  • Permanently erase your data (Profile → Delete my account),
  • Withdraw consent and object to processing, including usage measurement (Settings → Usage measurement).

To exercise these rights, use the in-app tools or email [email protected]. We respond to all formal requests within 30 days. You also retain the right to lodge a complaint with your national data protection authority.

11. Age limitation

yuuvii is intended strictly for individuals aged 18 and older. We do not knowingly collect personal data from minors.

12. Website and cookies

yuuvii.co uses one essential cookie (yuuvii_locale) to remember your language. Visit measurement runs only if you allow it in the “Measurement settings” panel at the bottom of the page; the legal basis is your consent. It records the public pages viewed, the referring website, campaign tags in the link, a device class (phone, tablet or desktop) and taps on App Store or Google Play links, on our own servers, and deletes these records after 30 days. It does not record form answers or account details, it does not store your IP address with these records, and it stays off if your browser sends a Do Not Track or Global Privacy Control signal. Turning measurement off deletes your earlier measurement records. We do not use advertising or third-party tracking cookies. See our Cookie Policy.

13. Legacy yuuvii 1.x family safety app

Prior to October 2026, yuuvii operated as a family location app. Version 2.0 is an entirely separate product and did not carry over any historical location data. The legacy 1.x database was deleted from our live systems on 30 October 2026. The archived family safety privacy policy remains available for reference.

14. Policy updates

We may update this policy periodically. Significant modifications will be announced in the app or on our site prior to taking effect.