Your journal, mood, cycle and tracker records, including saved step counts, are stored on your device. When account backup is available and you are signed in, the app also sends an encrypted copy to our servers to restore and merge your records.
Deleting the local journal does not delete the account backup. Deleting your account deletes that backup. Changes that have not reached the server cannot be restored after device data is lost.
1. Delete journal
Deleting the local journal does not delete the account backup. Deleting your account deletes that backup. Changes that have not reached the server cannot be restored after device data is lost.
- Profile → Delete journal
Clears the entries on this phone; your account stays
- Delete an individual day: Open the specific daily log in your journal stream and tap Delete entry.
- Uninstall the app: Deleting the yuuvii app from your device clears all local sandbox data.
- Profile → Export journal
One file with your entries, cycle and challenges, to move them to a new phone. It isn't encrypted: keep it somewhere only you can open.
- Cloud backups: If your operating system maintains device backups (Apple iCloud or Google Drive), copies may persist in your personal cloud backup until removed through your device backup settings.
2. Delete my account
Deleting the local journal does not delete the account backup. Deleting your account deletes that backup. Changes that have not reached the server cannot be restored after device data is lost.
Your yuuvii account is created during setup with your name and a verified email address. Our servers hold your email address, display name, a password hash only if you set a password, your specialist requests and your usage measurement records (section 3). If you subscribe to yuuvii Pro, they also hold your subscription status.
To delete your account:
- Profile
- Download my data
- Delete my account
Upon confirmation:
- Your account, specialist requests, and profile records are erased immediately from our active production database.
- Usage measurement records and monthly usage summaries linked to your account are deleted with it.
- System backups retained for disaster recovery purge these records within 30 days.
- Your yuuvii Pro subscription status is deleted from our servers with your account, but deleting your account does not cancel a subscription bought in the App Store or Google Play. To stop renewals, cancel it first in your Apple ID or Google Play subscription settings.
- If you cannot access the app, email [email protected] or [email protected] from your registered email address. Account deletion requests submitted via email are verified and completed within 30 days.
3. Usage measurement records
yuuvii measures how the app is used in order to improve it (see section 6 of the Privacy Policy). To stop measurement and delete its history without deleting your account, open Settings → Usage measurement and turn it off. Measurement stops on your device immediately, and the history linked to your account is deleted from our servers once your device is connected.
Raw usage records are kept for at most 30 days in any case. Records made before you sign in use a random guest identifier that expires after 24 hours.
4. Independent specialist records and payment disclaimer
If you submitted a request and accepted an offer from an independent specialist on Seansly, any contact information, session notes, or payment records shared with that practitioner fall under their professional regulatory obligations.
FMC Software OÜ is not a party to your consultations, financial transactions, or wire transfers with specialists. To request deletion of professional records, contact the specialist directly.
5. Legacy yuuvii 1.x family safety records
Accounts and location histories from the legacy family safety app (prior to October 2026) were never carried over to the 2.0 wellbeing app. The legacy 1.x database was deleted from our live systems on 30 October 2026. For questions about legacy data, email [email protected].
For further details regarding your data rights, please see our Privacy Policy and Disclaimer.